Before placing an order with shipping to other countries, please read the information below carefully!

 

 

The cost of international shipping is determined individually depending on the parameters of the shipment. We make a personal calculation for orders placed on the website or with the help of our manager. Due to the instability of currency exchange rates and postal tariffs, it is unfortunately impossible to provide approximate tariffs now.

 

ALGORITHM:

- choose products;

- place an order, do not pay for it online, do not respond to an automatic letter on the mail, but wait for an additional personal letter from our manager with the full cost of your order (goods + international shipping);

International orders with total amount to be paid over 400 euros (in the hryvnia equivalent at the rate of the NBU on the day of payment) are shipped at our expense.

- confirm whether everything suits you;

- receive a personalized payment link from our manager;

- after sending, receive a number for tracking from our manager.

*we do NOT ship our products to Russia and Belarus.

 

SHIPPING

Start entering the name of your city in the "City" field in Ukrainian, there the option "International shipping" will appear in the shipping options - select it. Also, please enter your full address and zip code in the "Address" field, and your phone number in international format in the "Comment" field (the number of the country where you currently are). The "Phone number" field is adapted for Ukraine, so enter anything in this field, we will not use it.

With the international track, the parcel is tracked on online services (sometimes there may be no updates for several days or even a week or more, especially when the border is passed - this is normal). The average speed of delivery is 3-6 weeks, due to military actions in Ukraine, the terms may be longer, please understand this. Please note that we are not responsible for the speed of international postal services.
 

PAYMENT

PAY ATTENTION! Choose the "by details" payment option. After registration, an automatic letter will be sent to your e-mail with the content of the order and payment methods for Ukraine - please do not try to pay for them! In this letter, you can check the accuracy of the content of the order and your data. Our manager will contact you additionally and send a link for online payment of the order along with shipping.
 

THANK YOU FOR YOUR SUPPORT!